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CityTouch of City Bank

Citytouch - Digital Banking Service from City Bank brings you the simplest way to handle banking. The service brings together all the conveniences of branch banking to the screen of your internet-enabled devices. Now you can shop from leading retailers, buy air tickets, pay bills of mobile phone, credit cards & schools; transfer funds, keep track of your accounts: Current, Savings, Fixed deposit or Loan and do much more through Citytouch. Banking has never been this simple.

Citytouch Features

• Transfer money from Citytouch to bKash
• To open DPS and FD accounts
• Pay Order
• Place Positive Pay instruction against your issued cheque
• Send or receive money through e-mail
• Send money to anyone with "Cash by code"
• Realtime online registration
• Digital banking from 350 City ATMs
• Fund transfer
• Account information details
• Buy air tickets from top local airlines
• Enjoy e-shopping (online shopping)
• Bill pay

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About City Bank

City Bank PLC was established in 1983 with the goal of providing a wide range of banking services to cater to the growing needs of Bangladesh’s economy. The bank was founded in the wake of a burgeoning financial sector, driven by the need for a more dynamic and customer-focused banking institution. In its early years, City Bank concentrated on laying a strong foundation in traditional banking, focusing on essential services such as deposits, loans, and payment solutions.

The 1990s marked a significant phase in City Bank’s evolution. During this period, the bank expanded its branch network across the country, enhancing its accessibility and reach. It also began to embrace technological advancements, introducing innovations such as ATMs and electronic banking services. This era of expansion and modernization helped City Bank establish a more robust presence in the Bangladeshi banking sector.

Entering the 2000s, City Bank PLC made a strategic shift towards digital transformation. Recognizing the growing importance of technology in financial services, the bank invested heavily in online and mobile banking platforms. This move was part of a broader strategy to offer more convenient and efficient banking solutions to its customers. The introduction of these digital platforms marked a new chapter in City Bank’s history, aligning with global banking trends and setting a benchmark for innovation in Bangladesh.

The 2010s and 2020s have been characterized by continued growth and technological integration. City Bank has focused on enhancing its service offerings and expanding its market presence through strategic partnerships and continuous upgrades to its technological infrastructure. The bank's commitment to customer satisfaction and its proactive approach to embracing new financial technologies have solidified its position as a leading banking institution in Bangladesh.

City Bank PLC offers a wide array of banking services designed to meet the diverse needs of its customers. These services can be broadly categorized into personal banking, corporate banking, SME banking, digital banking, wealth management, foreign exchange services, and other specialized offerings.

City Bank PLC’s history reflects a continuous journey of growth, adaptation, and innovation. From its early days of establishing a strong banking foundation to its current status as a leader in digital banking and customer service, the bank has demonstrated a commitment to meeting the evolving needs of its customers. With a diverse range of services and a focus on technological advancement, City Bank PLC remains a pivotal institution in Bangladesh’s financial sector, dedicated to contributing to the country’s economic development and offering valuable financial solutions to its clientele.